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COVID impact on delivery

We are working very hard to dispatch orders as safely and quickly as possible, however, due to the impacts of the pandemic Australia Post and other carriers are currently experiencing significant delays for parcels or pallets delivery national wide. Please allow for additional days of delays for deliveries.

You will receive a notification email with tracking information when the item is dispatched. Please check your email inbox and junk folder for this information so you can track your order at any time. Please feel free to email us if you didn’t get tracking email.

Thank you for your patience and understanding.

Kind Regards

All Table Sports Australia.

 

Visit by Appointment ONLY

Dear customers,

Following the current VIC restrictions of Stage 4, we are asking customers to utilise our Appointment Booking function for Moorabbin, Melbourne showroom visit, to help manage social distancing within our workplace.

 

Contact details, masks, minimised amount of people per group and strict time limits (browsing)  will be required in order to manage customer and staff safety.

We have resumed 90% of the manufacturing pacify in accordance with the goverment guidelines. Your orders are our first priority, we will endeavour to fulfil your orders as quickly as we can.

Please take care and we absolutely appreciate your continued support and understanding.

Best Regards,
All Table Sports

Product Enquiry Form
Complete this form to email us your enquiry.

We thanks for your support during this COVID 19 lockdown period. We understand your concern. Please check follow answers for most of questions recently our customer asked:

Q1. Will my order arrive on time?

A: We are working very hard to dispatch orders as safely and quickly as possible, however, due to the impacts of the pandemic Australia Post and other carriers are currently experiencing significant delays for parcels or pallets delivery national wide. Please allow for additional days of delays for deliveries.
You will receive a notification email with tracking information when the item is dispatched. Please check your email inbox and junk folder for this information so you can track your order at any time. Please feel free to email us if you didn’t get tracking email.
Thank you for your patience and understanding.

Q2. How is my order in progress?

A: Our manufacture facilities were paused from 6/ Aug-13/Sep( subject government announcement release lockdown date), your order will be back to our manufacturing plan when we come back to work.

Q3. Do you know when my order can be ready?

A: We are working on many orders , specially those order were placed before lockdown, as initially we instructed to you, your order will be complete in between 8-10 weeks time, so please check your invoice date, then from the date your paid deposit to 6/Aug plus 6 weeks lockdown and plus the remaining Schedule time, for example: your invoice date is 16/6/2020, deposit paid on 30/ Jun, then your order estimate complete date is : 30/June-6/ Aug=5 weeks, so will be complete in 3-5 weeks after lockdown released.( if it is on 13/Sep)it will be around end of Sep-middle of Oct.